TERMS OF USE

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Barrantyne Pty Ltd (ABN 77 693 233 331) trading as Before I Go

Last updated: 12/04/2026

These Terms of Use (“Terms”) govern your use of Before I Go (“BIG”, the “Service”), an online tool operated by Barrantyne Pty Ltd (ABN 77 693 233 331) (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms. Please read them carefully.

1. Purpose of the Service. BIG is a personal organisational tool that helps you record and store important personal, financial, legal, medical, digital and related information for the benefit of yourself and the people you choose. It is intended to bring clarity and reduce confusion for your family or nominated persons.

2. Not professional advice. BIG does not provide legal, financial, medical or taxation advice, and nothing in the Service should be relied upon as such. BIG does not replace a valid will, formal legal documents, professional advice, or a dedicated password-management system. You should obtain your own professional advice where appropriate.

3. Your responsibility for your information. You are responsible for the accuracy, completeness and lawfulness of the information you enter. We do not verify, and are not responsible for, the content you store. You should keep your login details secure and not share them with others except as you intend.

4. Passwords and sensitive credentials. BIG is designed to record where your passwords and important credentials are kept — not the passwords themselves. You should not store actual passwords, PINs or full financial account numbers in the Service, and we are not responsible for any consequences of doing so.

5. Nominated access and release. BIG allows you to nominate people who may be granted access to your vault in defined circumstances, including after your death. Access is subject to the conditions and waiting periods set within the Service. It is your responsibility to keep your nominations up to date. We do not guarantee any particular outcome where you have not made, or have not kept current, your nominations.

6. Subscription and continuity of access. Access to the Service is provided by way of a yearly subscription, payable in advance, which you may cancel at any time. If a subscription is not renewed, we intend to retain your stored information for a period of twelve (12) months before it may be removed, so that you or your nominated persons are not locked out unexpectedly. Payment is processed by our third-party payment provider; we do not store your full card details.

7. Continuity of the Service. Before I Go is intended as a long-term, legacy service. Barrantyne Pty Ltd maintains internal arrangements directed at the continuity of the Service and the protection of users’ information. If we ever decide to discontinue the Service, we intend to give affected users not less than six (6) months’ prior written notice and a reasonable opportunity to retrieve and export their information.

8. Data, privacy and storage. Your use of the Service is also governed by our Privacy Policy. Your information is stored securely using established, world-class cloud infrastructure. You acknowledge that this infrastructure, and therefore your information, may be stored or processed on servers located outside Australia. We handle personal information in a manner consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

9. Your data and export. You own the information you enter. You may request a copy or export of your stored information at any time, and you may request that your information be removed from the Service.

10. Availability and changes. We may update, improve, suspend or modify the Service from time to time to maintain or enhance its functionality and security. We aim to keep the Service available but do not guarantee uninterrupted or error-free operation.

11. Limitation of liability. The Service is provided “as is” and “as available”. To the maximum extent permitted by law, and subject to any rights you have under the Australian Consumer Law that cannot be excluded, we are not liable for any indirect, incidental or consequential loss, or for any loss arising from your reliance on the Service, from inaccurate or incomplete information you have entered, or from any unavailability of the Service. Where our liability cannot be excluded but may be limited, our liability is limited to the amount paid by you for the Service in the twelve (12) months before the relevant claim.

12. Termination. You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms or use the Service unlawfully. On termination, the provisions relating to data export and the retention period described above will continue to apply.

13. Governing law. These Terms are governed by the laws of the State of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.

14. Contact. If you have any questions about these Terms, you can contact us at lad@barrantyne.com.